Frequently Asked
Questions

سابق is a comprehensive lead management system (CRM) designed for businesses in the MENA region. It gathers all your leads from various platforms (Facebook, TikTok, WhatsApp, etc.) in one place and helps convert them into actual customers.

Saabeq is suitable for any business managing leads: real estate companies, service businesses, marketing agencies, B2B sales, e-commerce, and any activity that relies on generating leads from digital advertising.

Yes! Saabeq is built from the ground up to fully support Arabic with an RTL interface. It also supports English and you can easily switch between languages.

Creating an account takes just minutes! You can start immediately after registration. Connecting integrations like Facebook Lead Ads takes about 5-10 minutes per integration.

سابق AI is a GPT-4 powered smart assistant built into Saabeq. It helps you write follow-up messages, analyze customer data, suggest the best times to reach out, and over 15 other smart functions.

The form builder allows you to create custom forms with drag-and-drop. It offers 22+ field types (text, email, phone, date, electronic signature, file upload, etc.). You can embed the form on your website and leads are added automatically.

Yes! You can add unlimited users without additional fees. The system offers 27 different permissions you can customize, create multiple teams, and automatically distribute leads to team members.

Yes! Saabeq is designed with PWA technology and works excellently on all devices (desktop, tablet, mobile). You can add it to your home screen and use it as an app.

Monthly subscription is 996 EGP, quarterly is 2,500 EGP (save 16%), and yearly is 9,997 EGP (save 17%). All plans include all features and unlimited users.

No! Unlike most CRM systems, Saabeq does not charge per-user fees. You can add 5, 50, or 500 users at the same price.

We offer a 14-day free trial with no credit card required. During the trial, you get all features without any limitations to fully experience the system.

Yes, you can cancel your subscription at any time without cancellation fees. Your service will continue until the end of your paid subscription period.

Go to Integrations > Facebook Lead Ads > Click "Connect". A Facebook login window will appear. After approval, select the pages and forms you want to connect. Leads will be imported automatically!

Yes! We are among the first systems in the region to support TikTok Lead Generation. Connect your TikTok Business Center account and leads will be imported automatically.

Yes! Zapier integration connects you to over 5,000 apps. You can create Zaps to send lead data to any other app or import data from external applications.

Yes! Each account has its own separate, fully encrypted database. We use SSL certificates to encrypt all communications and follow global security best practices.

Yes! You can export all your data at any time in Excel or CSV format. Your data belongs to you and you have complete freedom to manage it.

You can reach us via WhatsApp for quick response, or by email at support@saabeq.com. Our support team is available to help you at any time.

Yes! We provide free training sessions for new accounts. There's also a video tutorial section inside the system that covers all features.

Yes! If you're using another CRM system, we can help you migrate your data to Saabeq. Contact us to arrange the migration process.